Shipping Policy

Last Updated: August 20, 2026

Thank you for shopping with VoraApparel. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully completed.

Processing times may vary during holidays, sales, periods of high order volume, product launches, inventory changes, or other circumstances outside our control.

Business days generally do not include weekends or major holidays.

2. Shipping Times

Estimated shipping times are displayed at checkout or on the applicable product page when available.

Because some VoraApparel products may be fulfilled through third-party suppliers, manufacturers, warehouses, or fulfillment partners, delivery times may vary depending on the product and destination.

Typical delivery estimates may range from approximately 3-7 business days after processing, although certain orders may arrive sooner or take longer.

Shipping estimates are not guaranteed delivery dates.

3. International Fulfillment

Some products may be stored or fulfilled from warehouses located outside the United States.

As a result, certain orders may be shipped internationally before reaching the customer's delivery address.

International fulfillment may result in longer transit times than domestic shipping.

4. Multiple Packages

Products from the same order may be shipped separately.

If your order contains multiple items, you may receive more than one package, tracking number, or delivery date.

Receiving part of your order does not necessarily mean that the remaining items are missing.

5. Tracking Information

When tracking information is available, it may be sent to the email address or phone number provided during checkout.

Tracking information may take several business days to update after an order has been processed or a shipping label has been created.

In some cases, tracking may not update until the shipment reaches the destination country or is transferred to a local carrier.

6. Shipping Delays

VoraApparel is not responsible for delays caused by circumstances outside our reasonable control, including:

• Shipping carrier delays

• Customs inspections or processing

• Severe weather

• Natural disasters

• Transportation disruptions

• Holidays

• Incorrect delivery information

• International shipping delays

• Supplier or warehouse delays

• Government restrictions

• Other unforeseen circumstances

We will make reasonable efforts to assist customers when shipping issues occur.

7. Customs, Duties, and Taxes

International shipments may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, customers are responsible for any customs duties, taxes, or fees required by their local authorities.

VoraApparel does not control customs processing times or government-imposed fees.

8. Incorrect Shipping Addresses

Customers are responsible for entering a complete and accurate shipping address at checkout.

Please review your address carefully before placing your order.

If you discover an error in your shipping information, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has already shipped.

VoraApparel is not responsible for packages lost, returned, delayed, or delivered incorrectly because of an address entered incorrectly by the customer.

Additional shipping charges may apply if an order must be shipped again.

9. Lost Packages

A package is not automatically considered lost simply because tracking has not updated for several days.

If tracking shows no meaningful movement for an extended period, please contact us so we can review the shipment.

We may contact the carrier, supplier, warehouse, or fulfillment partner to investigate.

Refunds or replacements for confirmed lost shipments will be handled according to our Refund Policy and applicable law.

10. Packages Marked Delivered

If tracking shows that your package was delivered but you cannot locate it, please:

• Check around your property and delivery location.

• Ask household members or neighbors whether they accepted the package.

• Check with your building's front desk, mailroom, or management office if applicable.

• Contact the shipping carrier for additional delivery information.

Please contact VoraApparel if the package still cannot be located.

A carrier's delivery confirmation may be considered evidence that an order was delivered unless there is evidence showing otherwise.

11. Refused and Unclaimed Packages

Customers are responsible for accepting delivery of their orders.

If a package is refused, left unclaimed, or returned to the sender due to customer action or inaction, shipping costs may be deducted from any eligible refund where permitted by law.

Additional shipping charges may apply if the customer requests that the order be shipped again.

12. Preorders and Backordered Items

Certain products may occasionally be sold as preorders or become temporarily backordered.

If this applies to a product, additional processing or delivery time may be required.

Estimated availability dates are provided as estimates only and may change.

13. Order Changes and Cancellations

Because orders may begin processing shortly after they are placed, we cannot guarantee that an order can be changed or canceled.

Customers should contact us as soon as possible if they need to request a modification or cancellation.

Once an order has shipped, it generally cannot be canceled.

14. Shipping Costs

Shipping charges, when applicable, will be displayed before the customer completes checkout.

Shipping costs may depend on factors such as destination, order size, product type, shipping method, and fulfillment location.

Any promotional free-shipping offers are subject to the terms displayed with that promotion.

15. Contact Us

If you have questions about your shipment, please contact VoraApparel using the contact information provided on our website.

Please include your order number and the email address used to place the order so we can assist you more efficiently.